on both machines, i have office 2011 installed. Try a system recovery followingĪlso those failure are the same, when running the pkg-file on them. No idea what this will do to your data so make a back up first. You can find the location of installer by typing May be difficult to do if you are not familiar with the terminal and you might have to disable SIP (System Integrity Protection) to access the file if on El Capitain. Check in the terminal with installer -vers If they have the same version of installer. Suggestion 2- Replace installer with the version from your working Mac. To see if any obvious messages are displayed which explains why the installation is failing and take it from there. Installer -pkginfo -dumplog -verboseR -pkg //Microsoft_Office_2016_Installer.pkg Try installing from the command line something like I don't know if that will be in English or German on your system. Open terminal and enter man installer to find out how the command works. Suggestion 1 - Run installer from the terminal with logging. I do know some Unix which forms the basis of my suggestions but I cannot guarantee anything I suggest will work.
#Office for mac 2016 troubleshooting windows#
I work with computer systems but those are Windows based. MD5 is probably different because of the language aspect.įirst of all I'm not a Mac expert. If that fails too then there is a problem with yourīuilt in installer and you can take it from there. Try downloading some other application which uses a pkg extension such as 'Send To Kindle' from Amazon and see if that installs correctly. Or Microsoft is providing personalised installation packages (which I'd think was unlikely even for Microsoft).Īnother possibility is that the installer on your Mac is damaged.
#Office for mac 2016 troubleshooting download#
If it is different then the download is either corrupted
If your check sum is the same then the installation file is probably ok and the issue is with your Mac. My check sum for a copy of Office which installs correctly is 107a2793c66e50929f1ce5c2413213d1. Session, type md5 and then drag your installation file onto the window) I assume that you have downloaded the source again? Have you tried confirming that your download / installation file has the correct MD5 check sum? (Open a terminal
If it is really 6.4 MB then your source file must be corrupted or not extracting properly. Is that a typo or is that the real size? My installer states 6.9 GB
0 kommentar(er)
